Privacy Policy
Last updated: November 15, 2023
At QuantAlpha Culinary, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
Information We Collect
We collect several types of information from and about users of our website, including:
Personal Information
- Contact details (name, email address, phone number)
- Shipping and billing addresses
- Payment information (processed securely through our payment processors)
- Purchase history and preferences
- Communication preferences
- Customer service inquiries and feedback
Automatically Collected Information
- IP address and device information
- Browser type and version
- Pages visited and time spent on our site
- Referring website addresses
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling your orders
- Providing customer support and responding to inquiries
- Personalizing your shopping experience
- Sending promotional communications (with your consent)
- Improving our website and product offerings
- Preventing fraud and enhancing security
- Complying with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service providers who assist in our operations (payment processing, shipping, marketing)
- Legal requirements when necessary to comply with law or protect our rights
- Business transfers in connection with a merger, acquisition, or sale of assets
- With your explicit consent for specific purposes
All third-party service providers are required to maintain the confidentiality and security of your information.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we continuously work to maintain the highest standards of data protection.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include:
- The length of time we have an ongoing relationship with you
- Legal obligations to retain data for certain periods
- Legitimate business needs
- Whether retention is advisable considering our legal position
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to the personal information we hold about you
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction or objection to processing of your information
- Data portability
- Withdrawal of consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
International Data Transfers
QuantAlpha Culinary is based in Canada, and we process and store information on servers located in Canada. If you are accessing our website from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada where our servers are located and our central database is operated.
By using our website, you understand and consent to the transfer of your information to Canada and the use and disclosure of your information as described in this Privacy Policy.
Children's Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the "Last Updated" date at the top of this policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Material changes will be communicated through prominent notices on our website or direct notifications.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
QuantAlpha Culinary
123 Culinary Avenue
Vancouver, BC V6B 2T9
Canada
Email: info@quantalphaor41svzsvok.media
Phone: +1 438932341